Join a respected provider dedicated to enhancing the lives of seniors in NSW. Nestled in picturesque Coffs Harbour, our client is currently seeking a skilled Residential Manager to oversee daily operations.

Leading a committed team of around 130 on site, including Care Managers, a Workplace Educator, Administration Manager, Chef Manager, Lifestyle Coordinator, and Pastoral Care Coordinator, you'll ensure excellence in service delivery. Supported by a Regional Manager, Regional Support Manager, and business partners from Support Office, you'll manage financial performance, uphold quality care standards, and foster a safe, supportive environment.

Key Responsibilities:

• Uphold high-quality service standards aligned with Aged Care Quality Standards.
• Collaborate with residents and families to ensure satisfaction, resolve issues, and facilitate case conferences as needed.
• Manage financial performance, including resident occupancy, funding, purchases, and staffing costs.
• Provide leadership and coaching to clinical, personal care, lifestyle, pastoral care, and catering teams.
• Maintain a safe environment through effective risk management.

Required Skills and Experience:

• Tertiary qualifications in nursing, healthcare, or related field (Bachelor of Nursing preferred).
• Current registration with AHPRA as a Registered Nurse.
• Comprehensive knowledge of Aged Care Legislation & Quality Standards.
• Understanding of AN-ACC assessment process.
• Proven change management skills.
• Financial acumen, with ability to manage P&L.
• Strong leadership and management abilities.
• Customer-centric mindset.
• Proficiency in IT.

Benefits & Perks:

• Competitive salary package plus nonprofit salary packaging and meal entertainment benefits.
• Relocation assistance and 3 months accommodation provided.
• Leadership role with supportive management structure.
• Opportunity to make a meaningful impact on residents' lives.
• Access to discounted gym membership and CHL's Healthy Body and Mind Hub.

This role offers a unique opportunity to lead and contribute to a dynamic aged care community, ensuring residents receive the highest standards of care and support. Join us in making a positive difference.