Position Overview: We are looking for a dedicated and skilled Care at Home Coordinator to lead and grow our Home Care team around Lake Macquarie/Newcastle area. In this role, you will report to the Care at Home Manager and be tasked with cultivating sustainable relationships with clients and their families, managing staff to ensure top-notch care delivery, and engaging in promotional activities to drive the brand growth in the area.

Key Responsibilities:

• Provide top-tier, adaptable care to clients in alignment with Home Care Standards.
• Foster strong connections with clients and their families.
• Establish and maintain professional networks with local stakeholders.
• Conduct client assessments, care planning, and case management in collaboration with clients.
• Lead, manage, and support staff in delivering personalised, client-focused services.
• Participate in quality improvement initiatives.
• Achieve budget targets while driving excellent outcomes for our clients.

Qualifications and Experience:

• A recognised qualification in Aged Care or a related field.
• At least 3 years of experience in coordinating aged care, community services, health, or social services.
• In-depth knowledge of Home Care legislation, policies, and procedures.
• Strong planning, organizational, and management abilities.
• Exceptional customer service skills.
• Proven experience in leading, developing, and managing teams.
• Strong problem-solving skills and attention to detail.
• Budget management experience.
• Comprehensive understanding of service coordination and case management principles, including client-centered assessment, planning, delivery, and evaluation.
• Proficient in Microsoft Office and other relevant software.
• A current driver’s license.

What We Offer:

• An opportunity to work with one of the leading providers in the aged care industry.
• Competitive hourly rates, conditions, and salary sacrifice options.
• A supportive and friendly manager, team, and work culture.
• Opportunities for career growth and advancement.
• 17.5% Annual Leave loading.
• Salary packaging benefits to maximise your earnings.

Additional Information: Applicants must possess or be able to obtain a current National Police Check (AFP Code 22) and be willing to undergo a Pre-Employment Functional Assessment. Success in this role requires a genuine passion for making a difference in the lives of our clients, ensuring they receive the highest quality care tailored to their individual needs and preferences.