About Our Client:
Our client is a leading provider of hydraulic and pneumatic machinery, systems and components, committed to delivering high-quality solutions to their diverse client base. With a focus on excellence and innovation, they are expanding their team in Eagle Farm and seeking a dynamic individual to join as a Internal Technical Sales

Position Overview:
As an Internal Sales team member, you will play a crucial role in ensuring customers receive exceptional service. This position involves providing support to the sales team, managing customer inquiries, and maintaining strong relationships with valued clients.

Responsibilities:

• Respond promptly and professionally to customer inquiries via phone, email, and in-person.
• Provide product information and assist customers in making informed purchase decisions.
• Collaborate with the sales team to ensure seamless order processing and timely deliveries.
• Proactively identify opportunities to upsell and cross-sell products to meet customer needs.
• Resolve customer concerns and issues in a timely and effective manner.
• Maintain accurate and organized customer records in our CRM system.
• Collaborate with other departments to address customer needs and improve overall customer satisfaction.
• Stay informed about industry trends, products, and competitors to enhance your ability to assist customers.

Qualifications:

• Previous experience in customer service or sales support, preferably in an industrial products or similar industry.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively within a team.
• Excellent organizational and multitasking abilities.
• Proficient in using CRM systems and Microsoft Office Suite.
• A proactive and customer-focused attitude.

  
How to Apply:
If you are enthusiastic about customer service, have experience working alongside industrial products, and thrive in a dynamic team environment, we would love to hear from you.