Are you a highly organized and customer-focused professional with a passion for creating exceptional work environments?

Join our dynamic co-working space as a Customer Service / Office Manager and play a key role in shaping the experience for our members and visitors.

About Our Client:
Our client is a thriving co-working space that provides flexible work environments for freelancers, startups, and established businesses. Their mission is to foster a collaborative and innovative atmosphere where their members can thrive.

Key Responsibilities:

• Oversee daily operations, ensuring the space is well-maintained, welcoming, and fully equipped.
• Be the first point of contact for all members, visitors, and potential clients, providing outstanding customer service.
• Manage membership inquiries, new sign-ups, and contract renewals.
• Coordinate meeting room bookings and event spaces, ensuring smooth operations.
• Assist in organizing community events and member networking activities.
• Handle office supplies, facility management, and vendor relationships.
• Troubleshoot and resolve any member or operational issues with a solutions-focused mindset.
• Manage a small admin team, ensuring efficiency and high-quality service.

What We're Looking For:

• Proven experience in customer service or office management, ideally in a fast-paced, client-facing environment.
• Strong interpersonal and communication skills with the ability to build rapport with members and guests.
• Excellent organizational skills and the ability to juggle multiple tasks while maintaining attention to detail.
• Proficiency in office software (Microsoft Office/Google Workspace) and experience with CRM systems is a plus.
• A positive, proactive attitude and the ability to work independently and as part of a team.

Why Join Us?

• Be part of a vibrant community and work in a creative, inspiring environment.
• Opportunity to grow and develop within a supportive team.
• $65K - $70K + Super
• Monday - Friday full time permanent position.
• Flexibility and autonomy to manage your role effectively.

If you’re ready to bring your customer service and office management expertise to a growing co-working space, apply now and help continue to foster a thriving community!