Service Administrator

Posted 11 March 2025
LocationWestern Australia
Job type Permanent
DisciplineIndustrial & Manufacturing
Reference1316347

Job description

About the Company:
We are a trusted provider of pumping solutions, specializing in a wide range of products and services to meet the needs of various industries. Our focus is on delivering high-quality, reliable, and innovative pumping systems while providing exceptional customer service. We pride ourselves on a strong, customer-first approach and a commitment to excellence, fostering a work environment where employees can grow professionally and be a part of a
dynamic, collaborative team.

About the Role:
We are seeking a motivated and organized Service Administrator to join our team. This role involves providing essential administrative support to our service department, ensuring smooth operations and excellent customer service.

Key Responsibilities:
  • Coordinate and schedule service appointments for customers.
  • Manage service requests and ensure timely completion.
  • Maintain accurate records of service calls, invoices, and work orders.
  • Communicate effectively with customers to address inquiries and resolve issues.
  • Collaborate with the service team to optimize efficiency and service delivery.
  • Provide general administrative support to the department.
Qualifications:
  • Proven experience in an administrative or service coordination role.
  • Excellent organizational and multitasking skills, with the ability to handle multiple tasks simultaneously.
  • Strong communication skills, both written and verbal.
  • Proficiency in Microsoft Office and service management software.
  • Ability to work well under pressure and meet deadlines.
What We Offer:
  • Full-time permanent position
  • Stability and career development in a growing organization
  • Innovative and supportive team environment
  • Commitment to training and staff well-being
Apply Now!!!