Territory: North Island (Excluding Wellington region)

Looking for a seasoned professional responsible for driving product sales and providing ongoing customer support for a range of procedural and ultrasound products, as well as an innovative line of surgical navigation technology.

The role involves developing and executing sales plans, targets, and budgets while collaborating with other sales team members to identify market opportunities and increase customer engagement across the North Island of New Zealand (excluding Wellington).

Job Description

• Develop market awareness for the assigned product portfolio.
• Demonstrate high proficiency in product knowledge and offer clinical support.
• Engage in clinical, procedural, and technical discussions, aligning customer outcomes with key product features.
• Ensure sales operations within the region are running smoothly, meeting budget and sales goals, while adhering to marketing campaigns and promotions.
• Build strategic relationships with key opinion leaders to grow market share in the relevant medical and surgical categories.
• Support key account colleagues in managing key client relationships.
• Foster collaboration within the team to create a diverse workplace where everyone can contribute to organizational goals.
• Keep the organisation’s vision and values at the forefront of decision-making.
• Leverage technical and professional knowledge to drive innovation and product adoption.
• Develop short- to long-term plans for achieving objectives, including input on forecasting and financial needs.
• Arrange appointments with medical professionals (doctors, surgeons, theatre staff, biomedical engineers, and procurement teams) to educate them on the company’s product offerings.
• Stay informed about industry trends, adapting strategies to mitigate any potential challenges and discussing trends with key customers.
• Deliver presentations to medical staff in surgical and clinical settings, including in-person presentations or conferences.
• Organise conferences, workshops, and training labs for surgeons and medical staff.
• Maintain positive relationships with key customers, medical professionals, and administrative teams.
• Manage event budgets (e.g., catering, speakers, workshops).
• Maintain detailed records of all customer contacts, preferences, and interaction history.
• Report significant business developments to the manager.
• Plan work schedules and timetables, coordinating with product specialists and the business unit manager.
• Participate in company meetings, technical presentations, and briefings.
• Stay updated on the latest clinical data and share this information with healthcare professionals.
• Monitor competitor activity and product offerings.
• Develop strategies to increase engagement and build relationships within the medical and healthcare sectors.

Work Experience and Skills

• Tertiary education in a relevant technical field or equivalent, with typically 5+ years of experience in medical device or related sales.
• Knowledge of ultrasound and imaging markets is a significant advantage.
• Strong business development mindset with the ability to approach challenges conceptually and strategically.
• Excellent interpersonal skills with a natural ability to engage with stakeholders at all levels.